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Why Customer Engagement Is Important and What You Can Do to Improve It?
If you think that acquiring new customers is the biggest challenge for your Marketing and Sales team, we have to surprise you because...
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Mar 174 min read


How to Improve Your Customer Experience 101
"It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages." Henry Ford, Founder...
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Mar 103 min read


Level up Your Customer Support’s Performance in 3 Steps
The employees who interact with your customers the most and directly are your customer support advocates. As it is not a secret that...
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Mar 33 min read


How to Increase Your Customer Support Advocate's Productivity?
Have you noticed how fast time passes by each day? It seems like we have fewer hours in a day. Therefore everyone tries to be as...
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Feb 243 min read


3 Reasons Why Should You Invest in Customer Support Today
All those meetings, discussions, and sleepless nights for finding out where to invest your business’s limited budget to get the best...
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Feb 174 min read


Follow This Simple Steps for Improving Your Workflow
An ongoing process follows you whenever you start a business and choose the path to grow and succeed. Any type of business requires...
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Feb 103 min read


How to Have a Top Tier Team?
“If everyone is moving forward together, then success takes care of itself.” Henry Ford Ford was and still isn't the only one who...
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Feb 34 min read


Hurry Up if Your Business Doesn’t Have a Live Chat for the Website and This Is Why!
Ever wondered what your customers value the most about your website and what can make them come back? Well, we have an answer for you: a...
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Jan 274 min read


Why Does Your Customer Support Need Speech Recognition Technology and How It Works?
J.A.R.V.I.S. or Siri? Who did it better? Tony Stark’s voice assistant is not from a fantasy genre anymore. Voice assistants became an...
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Jan 203 min read


5 Top Business Tips on How to Improve Your Customer Engagement
One of the biggest challenges businesses face today is having customers who come back to you to purchase your product or service more...
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Jan 105 min read


How to Improve Your Customer Service with this Simple Task Management Tool?
Ever wondered why companies like Amazon, Apple, or other titans of the business world have succeeded this far by never falling out of the...
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Jan 63 min read
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